Page updated: March 13, 2018 -- Current version of the AncestryDNA Helper extension is 0.7.16 (released 11/14/2017).
Full PDF "How To Use" PDF document link below. Please read it completely before asking for help on the Yahoo email group to save yourself from frustration and to save others from answering the same questions over and over and over ....
NOTE: The Mac version of the Helper does not work currently; no expected fix date.
After you install a new version - either automatically by Chrome or by clicking on Settings, Extensions, Update Extensions Now ... be sure to CLOSE and RE-OPEN Chrome before trying to scan.
If the extension buttons are not showing on your DNA home page, do a screen refresh (F5) and they should show up.
If you have many tests or a lot of matches, it may take some time for the extension to "warm up" and be ready to work. Give it 15-20 minutes before expecting all the buttons and icons to be shown.
Full trouble-shooting tips and alternatives for the Ancestor file are available in the PDF "How To" guide.
Simpler instructions for those who are just learning about DNA:
Additional Tools to use with the AncestryDNA Helper database:
We strongly suggest reading through all the documentation before you do a full scan.
Update: March 13, 2018. First volume of new User Guide by Bob Pittman, Installation and Scanning.
Update: February 12, 2018 - Added note that the Mac version does not work at present; no expected fix date.
Update: February 4, 2018 - Updates to the "How to Use" file only.
Update: November 14, 2017 - Version 0.7.16 to compensate for Ancestry changes.
Update: November 6, 2017 - Version 0.7.15 to compensate for Ancestry changes.
Update: August 5, 2017 - Version 0.7.14 works with the Chrome Browser version 60.
Update: July 13, 2017 - "Download Ancestors" button has been removed.
Update: February 22, 2017 - Odd looking buttons on DNA home pages
Update: December 25, 2016 - changes with version 0.7.11 and .12:
Update: Jan 22, 2017: Workaround for the same name showing on the pink/blue heads for multiple tests (from the Yahoo support group):
Explanation about why this happens: Apparently, the pointers sometimes get messed up. If you see a name duplicated on the list of tests your own home page, go through them one by one in the order they are shown.
Update: April 2015: There are currently two known issues due to a change in the Chrome browser in mid April, 2015:
Older versions of the extension will no longer work because Ancestry.com changes the structure of their website periodically. Also, once you install the extension, you need to either refresh any AncestryDNA pages that were already open or restart Chrome, which has the same effect.
You can download the current release of the Chrome extension by going to the Chrome store and searching for the “AncestryDNA helper” add-on.
If you do not already have the Chrome browser installed, you can get it here: https://www.google.com/intl/en/chrome/browser/. If you have the 64-bit version of Windows, you can get the 64-bit version of Chrome here https://www.google.com/chrome/browser/beta.html
Download the full documentation file in PDF format here http://www.itstime.com/download/AncestryDNAHelper_HowToUse.pdf
March 13, 2018: Bob Pittman has offered to update the documentation in a new format. They will be posted here as they become available.
Volume 1: Installation and Scanning. Download PDF file. You can provide feedback in the Yahoo user group (link below).
Support: There is a group on Yahoo for discussion about the Helper https://groups.yahoo.com/neo/groups/AncestryDNA_Discussion/info. You can also subscribe by sending an email to [email protected]
Cost: There is no charge for this extension. If you would like to make a contribution to say thanks and to encourage further development, the easiest way to do that is to use the Send Money feature in PayPal to send a “family or friend” payment to Jeff’s email address: jsnavely [at] cox.net. Donations are very much appreciated.
Credits: This document is based on information from Jeff Snavely, edited and updated periodically by Barbara Taylor. Examples added by Barbara Taylor.
Background: I do not know Jeff except through his posts to the Yahoo group. I did the documentation originally for myself to help me understand the extension when I first started using it. I shared the documentation with a few friends, then was asked to make it public so I have done that by posting here in an easily accessible web page and continue to maintain it as best I can.
Copyright: Permission given to anyone to use and share this documentation for personal use.
Page updated: March 13, 2018
This page is http://www.itstime.com/AncestryDNAHelper.htm